— Help & Guidance

Frequently Asked Questions

Find quick answers regarding our handmade charms, eyeglass chains, western tea blends, artisanal sugars, textiles, and shipping details.

• Our Creations

Product & Materials

What ingredients are in your western teas?

How are eyeglass chains assembled?

Our tea blends and infused sugars combine organic botanicals, dried citrus, local honey crystals, and whole spices blended in small batches.

Each piece is hand-assembled using solid brass findings, vintage glass beads, semi-precious stones, and durable silicone cord loops.

How should I care for knitted accessories?

Do you offer custom book-nook gifts?

Hand wash gently in lukewarm water with wool detergent, gently press out excess moisture with a towel, and lay flat to dry.

We offer seasonal colorways and custom charm pairings for book clubs, wedding favors, and special gift set orders upon request.

• Delivery & Terms

Ordering & Shipping

When will my order ship out?

What is your return policy?

Orders are prepared and packed within 2 to 4 business days. You will receive tracking updates via email once your package dispatches.

We accept returns on unused non-perishable goods in original packaging within 30 days of delivery. Gourmet sugars and teas are final sale.

Still have a question?

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